Lavalier seamlessly transitions to Socotra’s cloud-native core without customer interruption
Socotra is partnering with Berkley Asset Protection to power Lavalier, its existing personal jewelry insurance program in all 50 states. Lavalier offers an intuitive digital buying experience that enables customers to get a quote and purchase a personal jewelry policy online in minutes.
With Socotra’s cloud-native core platform, Lavalier can maintain its frictionless customer experience and take advantage of rich functionality across the entire policy lifecycle, including underwriting, policy administration, billing, claims, and reporting. Lavalier is also leveraging Socotra’s open APIs to seamlessly integrate with a customer relationship management (CRM) system.
“In addition to providing an agile core platform, Socotra has become a trusted advisor to our overall digital transformation strategy,” said Chip Dowd, President of Berkley Asset Protection. “Because of Socotra’s expert digital guidance, we’ve been able to focus on what we do best—delivering world-class personal jewelry insurance and delightful customer experiences. We’re excited to grow our business as we modernize our core technology.”
Most legacy IT systems require specialized training that makes product changes difficult, but Socotra’s flexible platform is easy to configure and update. Thanks to this flexibility, Lavalier can transition its insurance product onto Socotra without any downtime, interruption, or data loss.
“The talented team at Lavalier has made insuring personal jewelry exceptionally fast and easy for their customers,” said Dan Woods, CEO of Socotra. “And I’m impressed by how smoothly our combined teams were able to migrate Lavalier’s entire book of business to Socotra. We look forward to a strong partnership with Berkley Asset Protection as it takes bold strides in digital transformation.”
Learn more about Berkley Asset Protection and Lavalier Personal Jewelry Insurance.
